Effective Date: 22 June 2025
Company Name: Avok Construction
Company Address: Office 503 58 Peregrine Road, Hainault, Ilford, Essex, United Kingdom, IG6 3SZ
Contact Email: info@avok.co.uk
Contact Number: 02070430246

Avok Construction (“we”, “us”, “our”) is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following types of personal data:

• Identity Information: Name, title, company name
   
• Contact Details: Address, email address, telephone number
   
• Project Details: Information relevant to services requested (e.g., site address, specifications)
   
• Technical Data: IP address, browser type and version, time zone setting, and usage data through cookies
   
• Communication Data: Your preferences for receiving updates, quotes, or marketing materials
   

We collect personal data through:

• Direct contact – via phone, email, or our website’s contact forms
   
• Service requests – when you ask for a quote or hire our services
   
• Cookies and analytics – when you use our website
   
• Social media or third-party platforms where we advertise or engage
   

We process your personal data for the following purposes:

• To respond to your enquiries and provide quotes
   
• To carry out construction and landscaping services you've requested
   
• To manage contracts and communicate with you during a project
   
• To improve our website and customer service
   
• To send you updates or marketing information (with your consent)
   

We rely on the following legal grounds to process your personal data:

• Performance of a contract – providing services you’ve requested
   
• Legal obligation – such as record-keeping for tax or insurance
   
• Legitimate interests – for running and improving our business
   
• Consent – when we send optional updates or promotions
   

We only share your personal data when necessary and with:

• Subcontractors or service providers working on your project
   
• IT and website service providers
   
• Legal, regulatory, or government bodies if required by law
   
• Accountants, insurers, or legal advisers when needed
   

We never sell your personal data to third parties.

We store your data securely and implement safeguards to prevent unauthorised access or misuse. All information is stored in secure systems, and we only keep it for as long as necessary to fulfil the purposes for which it was collected.

You have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate or incomplete data
   
• Request deletion of your data (where applicable)
   
• Object to or restrict processing
   
• Withdraw consent for marketing at any time
   
• Request transfer of your data to another service provider
   

To exercise your rights, contact us at: info@avok.co.uk

Our website uses cookies to enhance user experience and collect basic usage data. You can control cookie preferences in your browser settings. For more details, please refer to our [Cookie Policy].

We retain your personal data only for as long as necessary for our business and legal obligations. After that period, your data is securely deleted or anonymised.

We may update this policy from time to time to reflect changes in the law or our services. The latest version will always be available on our website with an updated effective date.

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Avok Construction
Email: info@avok.co.uk
Phone:07835203635
Website: www.avok.co.uk

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK’s data protection authority:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk

Let me know if you'd like me to format this for a website or generate the Cookie Policy and Terms & Conditions as well.